An incomplete construction site plagued by delays and financial issues.
Tracie J. Kelley, owner of KellCo Custom Homes in Little Rock, is facing multiple lawsuits from couples alleging fraud and financial mismanagement related to custom home projects. Accusations include significant delays, cost overruns, and misappropriation of funds. The Arkansas Contractors Licensing Board has issued a cautionary letter and fine against Kelley amid growing complaints, raising concerns about her business practices and the integrity of the custom home building industry.
Tracie J. Kelley, the owner of KellCo Custom Homes Inc. in Little Rock, Arkansas, is embroiled in multiple fraud allegations as several couples have filed lawsuits claiming they never moved into the homes they anticipated building. The accusations revolve around significant financial mismanagement and project delays, raising serious concerns about the practices in the custom home building sector.
The Arkansas Contractors Licensing Board has responded to the growing list of complaints by issuing a cautionary letter and imposing a $500 fine on Kelley for not disclosing ongoing litigation during her license renewal process. The board has indicated it will reconsider the status of Kelley’s contracting license should further complaints arise.
Among the most notable claims are those from Drs. Matthew and Hannah Henson Williams, who allege they contracted KellCo for a $1.2 million home that was supposed to be completed in eight months. Instead, they encountered multiple delays and cost overruns exceeding $500,000. The Williamses assert that Kelley misappropriated funds from their construction loan for unrelated projects, and further complicated matters by listing the property for sale while still under contract to sell it to them.
Another couple from Pulaski County, Daniel and Ellen Williams, have also entered into litigation against Kelley. They claim they paid $1.6 million for a home that was never fully constructed. Kelley allegedly promised to cancel their contract and refund their money, but after providing only $310,000 in repayments, she moved into the house herself.
In May 2025, as the legal troubles mounted, Kelley and her business, KellCo, entered into a foreclosure decree due to defaulting on loans totaling $1.4 million related to four homes they were constructing. Allegations have surfaced indicating that Kelley has exhibited fraudulent behavior, including failing to compensate subcontractors after she collected funds meant for specific construction items.
In addition to the lawsuits from the Williamses, Kelley faces further complaints from clients such as Cliff and Brenda Palm, who lodged a lawsuit in August 2023 due to defective work in their $475,000 home. The Palms state they incurred an additional $50,000 in repairs due to Kelley’s unfulfilled construction obligations, which involved improperly installed or missing features in their residence.
The Williamses highlighted that their contract with Kelley stipulated they should receive regular updates about construction progress. However, they argue that these updates were never adequately provided, compounding their grievances about the entire building process.
These ongoing issues paint a concerning picture of Kelley’s business practices, with several clients reporting delays, cost overruns, and other breaches of contract. The implications are vast, as not only do these allegations undermine trust in Kelley’s firm, but they also raise broader questions about the regulatory frameworks overseeing the construction industry.
While Kelley’s contracting license remains currently valid, the Arkansas Contractors Licensing Board is monitoring the situation closely. The growing number of complaints has put a spotlight on Kelley’s operations and the potential for further repercussions should more issues arise.
As the situation develops, those affected by Kelley’s alleged missteps are left to navigate the complexities of seeking justice while awaiting the fulfillment of their dream homes. For now, the fallout from these legal battles highlights the importance of transparency and accountability in the custom home building industry.
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