Austin, Texas, October 5, 2025
News Summary
Two unrelated Austin tech firms, one providing construction software and the other powering a social services platform, emphasize mission and people-first culture to attract and retain talent. HCSS focuses on customer excellence and employee wellbeing through an employee experience team, cultural events and HR practices that treat staff as customers. Findhelp prioritizes accurate program curation and long-term solutions to connect people to social services with dignity, attracting employees driven by impact. Both companies show that clear mission, deliberate internal practices and supportive teams shape hiring, daily work and meaningful outcomes for communities.
Two Austin tech companies put people first as they build mission-driven cultures
Two unrelated Austin tech companies — HCSS and Findhelp — both have missions that involve connecting people to what they need. Both firms say that solving large-scale problems comes down to focusing on people: customers, community partners and employees. The companies work in different fields — one supplies construction software for heavy infrastructure, the other runs a social services platform — but both highlight mission and culture as reasons employees stay and grow with the teams.
Top takeaway
The most important point for job seekers and local employers is simple: putting people first shapes hiring, retention and daily work. That approach shows up at HCSS through internal employee programs and HR practices, and at Findhelp through product curation and a focus on the social safety net.
What HCSS does and how it acts on its mission
HCSS develops software for construction companies that build critical infrastructure such as roads, dams, bridges and airports. The company’s stated mission centers on helping customers perform at a high level while also caring for employees. HCSS’s stated mission: to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. Leadership at HCSS emphasizes that caring for employees internally enables employees to better care for customers.
For HR and people teams, that focus is literal: one interviewee described their HR role as especially connected to the company mission, stating our employees are our customers. That person leads a newly launched employee experience team this year with the goal of building a culture where everyone feels comfortable being themselves. Many HCSS events start as employee ideas, and the company works to make those ideas happen through festivals, wellness activities and cultural celebrations. Listening to employee input and making chances for connection and belonging are framed as core actions, and company representatives say seeing people genuinely enjoy coming to work motivates further culture work.
Advice HCSS offers job seekers is straightforward: be yourself. HCSS says it looks for people who know what they bring to the table and are open about what they’re still learning. The company says it supports employee growth and is not looking for perfect resumes but for real people excited to be part of a caring team.
What Findhelp does and why people join
Findhelp is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support. Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease. The platform enables community organizations, governments and businesses to manage and coordinate care, and its product focus includes maintaining the largest and most engaged network of social programs.
Staff who join Findhelp commonly bring personal stories or a long-term view about fixing systemic problems rather than delivering short-term fixes. The curation team’s job is to add new programs and keep existing programs accurate. Each program added or updated by Findhelp’s team directly impacts the quality of the network and helps seekers connect with resources that meet their needs. One interviewee recalled adding a food pantry program and realizing the listing could help someone eat that day; the company emphasizes that team members are not just checking boxes but solving meaningful problems that drive results across the country.
Findhelp’s hiring advice highlights high standards and sustained effort: be prepared to do amazing work and be held to a high standard. The company seeks curiosity, resilience, quick learners, openness to feedback and strong collaboration. Passion, adaptability and a commitment to excellence are listed as traits that help new hires thrive and find dedicated teammates.
How employees describe the culture at both companies
People interviewed at both companies said mission and culture were major draws when they joined and remain central to daily work. One HCSS interviewee said the company’s mission and culture were major reasons they joined and that the award-winning culture still rings true after four years. A Findhelp interviewee said they wanted to be part of a long-term solution rather than short-term fixes. Both firms say they pour genuine care into making teams feel supported, included, heard and valued.
Local notes and community items
Below are several local headlines and community updates that came up in the same reporting cycle:
- A huge new sports bar in Cedar Park called The All Good opened with a popular burger truck; it opened Friday, September 26.
- A Texas music and BBQ festival in Brownwood combines popular regional country music and local barbecue on Saturday, October 4.
- Seventeen Austin businesses participated in a food and drink showcase at The Domain; the event was held Thursday, October 2 and benefited local nonprofits.
- Fat Rabbit Social House opened October 1, offering downtown breakfast, lunch and live music on weekends; its interior was described as equal parts nostalgic and modern.
- A new income study determined Austin’s median household income fell from 2023 to 2024.
- Taylor residents have pushed back against a proposed data center near their homes.
Why this matters for construction and social services hiring
For construction firms and social service providers in Austin and beyond, these company examples underline two connected lessons: mission clarity helps recruit people who care about impact, and deliberate internal practices — from HR framing to program curation — make mission visible in day-to-day work. Candidates who want meaningful work and teams that prioritize dignity, support and real outcomes are likely to find companies with these practices appealing.
Responses in this piece have been edited for length and clarity. Images in the piece are provided by Shutterstock or listed companies.
FAQ
Q: What is the central connection between HCSS and Findhelp?
A: Two unrelated Austin tech companies — HCSS and Findhelp — both have missions that involve connecting people to what they need.
Q: What type of platform is Findhelp?
A: Findhelp is a platform that helps people access social services, including programs related to food, housing, healthcare and financial support.
Q: What type of software does HCSS develop?
A: HCSS develops software for construction companies that build critical infrastructure such as roads, dams, bridges and airports.
Q: What is HCSS’s stated mission?
A: HCSS’s stated mission: to help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.
Q: How does HCSS describe the HR relationship to employees?
A: Our employees are our customers.
Q: What was Findhelp founded to do?
A: Findhelp was founded to connect all people in need to the programs that serve them with dignity and ease.
Q: What is the curation team at Findhelp responsible for?
A: The curation team’s job is to add new programs and keep existing programs accurate.
Key features at a glance
| Feature | HCSS | Findhelp |
|---|---|---|
| Core mission focus | Customer excellence and employee well-being | Connect people in need to social programs with dignity and ease |
| Primary product | Software for construction companies building critical infrastructure | A platform for accessing and coordinating social services |
| People-first practices | Employee experience team, events started by employees | Curation team that adds and keeps programs accurate |
| Hiring advice | Be yourself; not looking for perfect resumes | Be prepared to do amazing work and be held to a high standard |
| Impact examples | Support for teams that build roads, dams, bridges, airports | Adding a food pantry program that could help someone eat that day |
Deeper Dive: News & Info About This Topic
Additional Resources
- Built In Austin: Two Austin tech companies put people first
- Wikipedia: Company culture
- CultureMap Austin: Best company culture (popular stories)
- Google Search: best company culture Austin
- AOL: Austin companies with best corporate culture
- Google Scholar: employee experience
- CultureMap Austin: Forbes best employers in Austin
- Encyclopedia Britannica: Austin, Texas
- MSN: Austin companies with the best corporate culture
- Google News: Austin companies best corporate culture
Author: Construction FL News
FLORIDA STAFF WRITER The FLORIDA STAFF WRITER represents the experienced team at constructionflnews.com, your go-to source for actionable local news and information in Florida and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the Florida Build Expo, major infrastructure projects, and advancements in construction technology showcases. Our coverage extends to key organizations like the Associated Builders and Contractors of Florida and the Florida Home Builders Association, plus leading businesses in construction and legal services that power the local economy such as CMiC Global and Shutts & Bowen LLP. As part of the broader network, including constructioncanews.com, constructionnynews.com, and constructiontxnews.com, we provide comprehensive, credible insights into the dynamic construction landscape across multiple states.
