Trenching and conduit work in a neighborhood during fiber installation as crews address utility disruptions.
Albuquerque, N.M., September 9, 2025
Albuquerque city leaders moved from proposing a 90-day pause on new underground fiber-optic permits to rescinding the moratorium after adopting additional stop orders, rules and creating a stakeholder working group. The decision allows companies to continue fiber installation while the group gathers community feedback, reviews practices and makes recommendations to the council. The debate followed resident reports of busted sewer and gas lines, damaged landscaping and debris in neighborhoods. Officials also launched ABQ-PLAN, a new online permitting platform to streamline applications, payments, inspections and increase transparency for homeowners and builders.
City leaders moved from considering a temporary pause on new fiber‑optic installation permits to allowing work to continue after additional rules and a stakeholder working group were created. The discussion followed reports of damaged utility lines, ruined landscaping and debris in streets and sidewalks after underground internet construction in residential areas. Meanwhile, the city launched a new online permitting platform to streamline home construction and renovation permits.
The Albuquerque City Council considered a resolution to halt approval of new permits for underground internet/fiber installations for 90 days, prompted by resident complaints about widespread disruption and damaged underground utilities in parts of the city. That moratorium was later rescinded on August 19 after councilors established additional rules and formed a working group to review practices and recommendations.
The rescission allows installation work to continue while the council reviews input from the working group and schedules further public discussion. Council leaders indicated the process will include community feedback and aim to balance progress on broadband infrastructure with reduced neighborhood disruption.
Homeowners in the Northeast Heights and other neighborhoods reported busted sewer and gas lines, destroyed landscaping, and debris left in roadways and on sidewalks after crews dug trenches and placed conduit. The volume and nature of complaints prompted at least one councilor to propose the 90‑day pause to give companies time to correct practices and meet with municipal staff.
The proposed 90‑day pause was introduced as a formal resolution and scheduled for a council vote on May 19. After stop orders and a period of additional rulemaking earlier in the year, the council voted unanimously on August 19 to lift the moratorium so that active work can proceed while policy recommendations are refined. A further public discussion of proposed legislation was scheduled for the September 3 council meeting.
Officials in a nearby city reported similar installation issues late last year and chose not to pause projects. Local leaders in that jurisdiction characterized the incidents as implementation challenges that can be managed through clear communication among residents, contractors and city staff. They emphasized most installation activity occurs between the curb and sidewalk, and that the work is necessary because much of the community’s utility network is underground.
To improve oversight and make permitting easier, the city has launched a new online platform called ABQ‑PLAN. The system enables homeowners and developers to apply and pay for permits, schedule inspections and track project status in one place. Officials say the platform is intended to streamline construction and renovation workflows and increase transparency for permit applicants.
Councilors in both cities encouraged residents to contact their offices with concerns about installation work. The newly formed fiber working group is expected to collect community feedback, develop recommended practices and present those ideas to the full council for consideration. Public meetings and opportunities for comment are planned as part of the review process.
The page documenting the fiber debate also contained repeated lines indicating advertising and premium support prompts at the top of the content. A separate item on the same page highlighted a new downtown mural and directed readers to additional program information via a link. That item included a standard copyright notice and a reminder that the material may not be republished or redistributed.
One accompanying page included guidance for people with disabilities on how to access public file content and provided a local contact phone number for assistance. Another item on the site advised users to stay updated with a mobile news app and noted participation in affiliate marketing programs for certain links and recommended products.
The city moved from proposing a temporary permit pause to rescinding that pause after new stop orders, additional regulation and the creation of a working group. Work on underground fiber continues while officials and contractors develop improved practices and invite ongoing public feedback. The new ABQ‑PLAN system aims to make permitting clearer and faster for residents and builders.
Residents reported damaged sewer and gas lines, ruined landscaping and debris in streets and on sidewalks after underground installation work. A council resolution was introduced to pause new permits for 90 days so companies could address issues and meet with city leaders.
The council later rescinded the moratorium on August 19 after additional regulations and stop orders had been put in place and a working group formed to review installation practices.
Yes. With the moratorium rescinded, work may proceed while the council considers the working group’s recommendations and holds further public discussion.
Residents were encouraged to contact their local city council offices with concerns. The councilors involved asked for community feedback as part of the review and rulemaking process.
ABQ‑PLAN is a new online permitting platform for applying and paying for permits, scheduling inspections and tracking project status. It is intended to simplify permitting for housing construction and renovation.
Feature | Details |
---|---|
Permitting pause | Proposed 90‑day pause considered; later rescinded on Aug. 19 after new rules and working group formation. |
Resident concerns | Reports of busted sewer and gas lines, damaged yards, and debris in streets and sidewalks following underground work. |
Local response | One nearby city managed similar issues without pausing projects; emphasized communication and that most digging is between curb and sidewalk. |
New permitting platform | ABQ‑PLAN allows online permit applications, payments, inspection scheduling and project tracking for construction and renovation. |
Next public steps | Working group recommendations to be reviewed; public council discussion scheduled; residents encouraged to provide feedback. |
Page notes | Related pages included advertising prompts, a mural announcement with a copyright notice, accessibility guidance and app/marketing notes. |
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