San Francisco, California, September 5, 2025
News Summary
San Francisco-based HappyRobot closed a $44 million Series B led by Base10 Partners to accelerate growth of its AI-native operating system for logistics and supply chains. The funding will support hires in engineering, on-site consulting and sales with hiring focus in San Francisco and Madrid, advance product development, and expand enterprise deployments. HappyRobot’s platform orchestrates autonomous AI workers across phone, email and chat, integrates with TMS, ERP and CRM systems, and serves more than 70 enterprise customers, delivering faster scheduling and multi-fold ROI in carrier operations and sales workflows.
HappyRobot raises $44 million Series B to scale AI agent platform for logistics and supply chains
San Francisco-based HappyRobot, Inc. completed a $44.0 million Series B round in September 2025, bringing total venture capital raised to $62 million. The round was led by Base10 Partners and included participation from prior and strategic backers. The raise will fund talent hires, product development, expanded enterprise deployments, and global operations growth.
What the funding means now
The financing gives HappyRobot fresh capital to push its AI operating system deeper into logistics and supply chain operations. The company plans to hire across engineering, on-site consulting, and sales, with reported hiring priorities in San Francisco and Madrid. Pre-raise headcount stood at roughly 70 employees and company leaders expect the workforce to grow as deployments scale.
Lead investor and strategic fit
The round was led by Base10 Partners, a venture firm founded in 2017 and headquartered in San Francisco that focuses on automation in traditional sectors including logistics, retail, and construction. Investors joining the Series B alongside Base10 include prior backers and industry partners, reinforcing the startup’s focused playbook of applying AI to real-economy operations.
Product and core capabilities
HappyRobot offers an AI-native operating system that orchestrates autonomous AI workers, or agents, to handle routine and time-sensitive tasks across businesses. The platform combines large language models with agentic automation and industry-specific knowledge to perform tasks such as negotiating rates, booking appointments, collecting payments, recruiting staff, generating operational reports, checking worker status and filling shifts, and conducting outreach.
The system supports multi-channel communication — phone, email, and chat — and includes document reading, OCR, browser automation, transcription, and voice generation. It integrates deeply with enterprise software stacks such as transportation management systems (TMS), enterprise resource planning (ERP), customer relationship management (CRM), and other supply-chain and office management tools.
Platform features and deployment
The platform is described as highly configurable and user-friendly for operations teams. An AI builder feature enables non-developers on operations teams to generate and deploy new AI agents using prompts and configuration options. Implementations range from simple monthly report generators to complex agents that manage outreach, replacement, and exception handling while keeping managers informed.
Customers and reported impact
HappyRobot reports serving more than 70 enterprise customers, including several large logistics and freight companies. Named customers include major global carriers and logistics providers. Customers cited operational improvements such as shortening average appointment scheduling from over a week to roughly 30 minutes over an evaluation period of about 10 months. Sales and carrier operations deployments reported multi-fold returns on investment in demonstrated use cases.
Use of funds and business objectives
Series B proceeds are earmarked to hire top talent, advance the AI platform, expand enterprise deployments, and build global operations. The company plans targeted growth in engineering, on-site consulting, and commercial teams to support larger and more complex enterprise customers.
Background and funding history
Founded in 2023 and headquartered in San Francisco, HappyRobot previously raised a $15.6 million Series A in late 2024 led by a major venture investor in the space. The Series B brings total disclosed funding to $62 million.
Why this matters for logistics and supply chain
Logistics and supply chain operations involve high volumes of repetitive coordination tasks and time-critical communications. By automating routine touchpoints with an AI workforce that can act across communication channels and enterprise software, companies aim to reduce manual work, accelerate workflows, and reassign human teams to higher-value activities such as strategy, relationship management, and exception handling.
Company snapshot
Company name: HappyRobot, Inc. — Headquarters: San Francisco, California — Founded: 2023 — Website: https://www.happyrobot.ai/
Frequently Asked Questions
What did HappyRobot announce?
HappyRobot announced a $44.0 million Series B financing round in September 2025, raising its total venture funding to $62 million.
Who led the Series B?
The Series B was led by Base10 Partners, with participation from several prior and strategic investors.
What does HappyRobot’s product do?
HappyRobot provides an AI operating system that orchestrates autonomous AI workers to perform tasks like scheduling, rate negotiation, payments, recruitment outreach, reporting, and other operational work across phone, email, and chat.
Which industries and customers use the platform?
The platform targets logistics and supply chain operations and reports more than 70 enterprise customers, including large global carriers and logistics providers.
How will the funds be used?
Funds will be used to hire engineering and commercial talent, expand enterprise deployments, advance the AI platform, and develop global operations.
Where is the company hiring?
Reported hiring focus locations include San Francisco and Madrid, with roles planned in software engineering, on-site consulting, and sales.
Key features at a glance
| Feature | Details |
|---|---|
| Series B | $44.0 million led by Base10 Partners; total funding $62 million |
| Headquarters | San Francisco, California |
| Founded | 2023 |
| Core product | AI operating system that orchestrates autonomous AI workers for logistics and supply chain |
| Key capabilities | Phone/email/chat automation, OCR, browser automation, transcription, voice generation, deep enterprise integrations |
| Integrations | TMS, ERP, CRM, supply chain and office management systems |
| Notable customers | Multiple large logistics and carrier firms among 70+ enterprise customers |
| Reported impact | Faster scheduling (over a week to ~30 minutes), multi-fold returns in sales and carrier operations |
| Hiring focus | Engineering, on-site consultants, sales; priority locations San Francisco and Madrid |
| Website | https://www.happyrobot.ai/ |
Deeper Dive: News & Info About This Topic
Additional Resources
- Reuters: HappyRobot raises $44M to expand AI agents for freight operators
- Wikipedia: Intelligent agent
- SiliconANGLE: HappyRobot secures $44M to automate supply-chain communications
- Google Search: HappyRobot AI agents logistics
- Axios Pro: Exclusive — HappyRobot raises $44M for supply-chain automation
- Google Scholar: AI agents logistics
- Tech in Asia: Base10 leads $44M round in US AI startup HappyRobot
- Encyclopedia Britannica: supply chain
- PR Newswire: HappyRobot raises $15.6M Series A
- Google News: HappyRobot raises 44 million
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